"The spa facilities for both adults and children are first rate."
Gary from United States
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"The view of the Matterhorn from our room was breathtaking!"
Debbie D from United States
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"The spa was amazing it was definitely what we need after a day hiking in the mountain."
Miao from United Kingdom
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4-star family-friendly resort with Matterhorn views and extensive spa
Amenities
Alpen Resort & Spa has three swimming pools: one indoor, one outdoor, and a rooftop pool. The wellness area includes a sauna, hammam, hot tub, and fitness centre. Guests also have access to an outdoor tennis court and a games room with billiards and table tennis.
Rooms
Rooms offer direct Matterhorn views from private balconies, including Panoramic Family Rooms with separate sleeping areas. Family suites have a loft for children and a garden terrace option. All rooms come with minibars, bathrobes, and slippers.
Location
The hotel is a 5-minute walk from Zermatt train station and offers a free shuttle service from 07:00 to 21:00. Ski storage with boot dryers and personal lockers is available, with 360 kilometers of slopes nearby. The Matterhorn Museum and Wolli Land playground are within walking distance.
Dining
On-site dining includes the Matterhorn Restaurant serving Swiss cuisine and a Grill restaurant 'Hornox' for meat and vegan dishes. A buffet breakfast is included, with afternoon tea and cakes available in the lobby. Special diet menus and breakfast in the room can be arranged.
Family & Pet
Family rooms with separate sleeping areas and a children's playground are part of the hotel. Kids' meals and a kids' pool are available, along with a games room and darts. The hotel is pet-friendly, with pet baskets and bowls provided.
Highlights
Location: 5-minute walk from train station, near ski lifts
Rooms: Panoramic Matterhorn views from balconies
Wellness: Three pools, sauna, hammam, hot tub
Dining: Matterhorn Restaurant and Grill Hornox
Family: Children's playground, kids' pool, family suites
Ski: Storage with boot dryers, 360 km of slopes
“Alpen Resort & Spa, with its wellness focus and Matterhorn views, strikes me as a solid choice for active families. The location is a definite plus, especially for skiing, and the updated spa area looks like a welcome retreat after a day on the slopes. I think it balances convenience with a comfortable, family-friendly atmosphere.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Double Room
2 persons
270 sq. feet
2 Single beds
Heating
Coffee machine
room details
Family Room extra Bedroom
2 persons
325 sq. feet
3 Single beds
Balcony
Heating
room details
Panoramic Family Room Matterhorn View
2 persons
325 sq. feet
4 Single beds
Balcony
Heating
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.4/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
Concierge desk
Pets allowed
24-hour security
Luggage storage
Ski storage
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Skiing
Hiking
Tennis court
Billiard tables
Darts
Table tennis
Guest Parking
Public parking is possible at a location nearby at CHF 16 per day.
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Ski pass vendor
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Cots
Children's menu
Children's pool
Children's play area
Game room
Spa & Leisure
Rooftop pool
Plunge pool
Indoor swimming pool
Garden area
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Room features
Heating
Mini-bar
Sitting area
Terrace
Turndown service
Mirror
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Alpen Resort & Spa, dining options reflect a harmonious blend of traditional flavors and modern culinary creativity. Guests can experience an inviting atmosphere with a range of cuisines, from hearty local dishes to exquisite Italian fare, all within the picturesque setting of the mountains.
Restaurant Matterhorn
Italian, Local, International
Ambiance
Family-friendly with a cozy traditional vibe, featuring both indoor and alfresco dining options.
Key Offerings
Enjoy a variety of meals, including vegetarian and gluten-free options, along with drinks at the bar. Perfect for leisurely breakfasts, fulfilling lunches and delightful dinners.
Reservation
Not needed.
Open daily from 11:30 to 22:30.
Grill restaurant Hornox
Grilled meat and vegan dishes
Ambiance
Rustic mountain restaurant vibe that invites guests to indulge in hearty offerings in a relaxed setting.
Key Offerings
A diverse menu featuring expertly grilled meat and carefully crafted vegan dishes, providing a unique dining experience in a charming mountain backdrop.
Reservation
Not needed.
Operating hours not specified.
Cosy Hotel Bar
Bar drinks and light bites
Ambiance
Quaint and inviting with a warm atmosphere, ideal for unwinding after a day of activities.
Key Offerings
A selection of drinks tailored to every taste and occasion, perfect for relaxing before or after a meal.
Reservation
Not needed.
Operating hours not specified.
Alpen Resort - Spa & Dining Location
Spissstrasse 52, Zermatt, 3920,
Map view
City landmarks
Museum
Matterhorn Museum
3100 ft
Landmark
The Matterhorn
1.6 mi
Cemetery
Mountaineer's Cemetery
3200 ft
Church
St Peter's English Church
2500 ft
Bridge
Photopoint Kirchbrucke bridge
2900 ft
Church
Parish Church of St. Mauritius
3200 ft
Landmark
Walk of Climb
2700 ft
Landmark
Stellisee
2300 ft
Landmark
Hinterdorfstrasse
2600 ft
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
5100 ft
Landmark
Bergfuhrerdenkmal
2800 ft
Landmark
Gorner Gorge
1.3 mi
Landmark
Sunnegga
1.8 mi
Beach
Leisee
1.3 mi
Theme Park
Forest Fun-Park Zermatt
1.1 mi
Ski Area
Wolli park for beginners Sunnegga
1.9 mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.5 mi
Garden
Ricola Herb Garden
1.5 mi
Beach
Grunsee
2.2 mi
Landmark
Grindjisee
2.2 mi
Landmark
Platthorn
2.0 mi
Landmark
Unterrothorn
2.2 mi
Landmark
Zmutt Glacier
2.2 mi
Landmark
Zmutt
2.1 mi
Landmark
5-Seenweg
2.1 mi
Nearby
Hohbalmen
1600 ft
Castor Mountain
1600 ft
Denner Partner
600 ft
Murmeli Brunnen
1200 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
2900 ft
Restaurants
Restaurant Matterhorn
100 ft
Spissstrasse 52 Best Western Alpen Resort Hotel
Marie's Deli Zermatt
800 ft
Untere Mattenstrasse 12
Walliserstube Zermatt
1300 ft
Gryfelblatte 2
Rosstall
1600 ft
Bahnhofplatz 50
Gusto Matto
1500 ft
Bahnhofplatz 36
CasaMia
1500 ft
Bahnhofplatz 36
Othmars hutte
1600 ft
Riedweg
Sonne
1600 ft
Metzggasse 35
Golden India
1600 ft
Bahnhofplatz 2
Bahnhofbuffet Non Solo Treno
1800 ft
Bahnhofstrasse
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
12 minutes' walk
A museum showcasing Zermatt's history and mountain culture, featuring exhibits on the iconic Matterhorn.
The Matterhorn
30 minutes' walk
The famous peak offering stunning views and photo opportunities; a must-see for every visitor to Zermatt.
Mountaineer's Cemetery
12 minutes' walk
A solemn site honoring climbers who lost their lives in the mountains, with interesting graves and history.
St Peter's English Church
10 minutes' walk
An Anglican church with beautiful architecture and a peaceful atmosphere, often hosting community events.
Hiking to Runde Mettelhorn
15 minutes' drive
Challenging hike offering breathtaking vistas of the surrounding Alps; rentals available in town.
Relaxation at Spa
5 minutes' walk
In-house spa offering wellness treatments and relaxation services, perfect for unwinding after a long day.
Skiing at Gant
10 minutes' drive
Thrilling skiing experience on safe slopes suitable for all levels; ski rentals easily accessible.
Visit Dossen Glacier Garden
15 minutes' drive
Unique natural site with glacial formations, perfect for a scenic hike with educational information available.
Restaurant Matterhorn
1 minute' walk
Cozy eatery specializing in traditional Swiss cuisine; highly recommended fondue and raclette dishes.
Marie's Deli Zermatt
3 minutes' walk
Charming deli offering fresh salads and sandwiches; ideal for quick bites or takeaway meals.
Walliserstube Zermatt
5 minutes' walk
Fine dining with an elegant atmosphere, featuring locally sourced ingredients and wine pairings.
Gusto Matto
6 minutes' walk
Italian restaurant with a warm vibe; signature pizzas and fresh pasta dishes made from local ingredients.
Schatzalp Ski Resort Nightlife
10 minutes' drive
Lively nightlife with après-ski events; live music and dance gatherings create a cheerful atmosphere.
Zermatt Live Music
5 minutes' walk
Local venues featuring live performances; check the calendar for weekly jazz nights and special events.
Cinema Zermatt
12 minutes' walk
Intimate cinema showing films, including international releases; family-friendly scheduling available.
Zermatt Cultural Events
10 minutes' walk
Various cultural events held throughout the year; perfect for immersing in local art and community activities.
Tips on navigating the city
City Centre
Zermatt 9 min · 2300 ft
Airports
Sion (SIR) 122 min · 50.5 mi
Agno (LUG) 251 min · 103.7 mi
Train
Zermatt railway station 5 min · 1400 ft
Train 2 min · 400 ft
Bus
Bus stop 17 min · 7.0 mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-11:00
Guest Parking
Public parking is possible at a location nearby at CHF 16 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Alpen Resort - Spa & Dining guests are invited to a full breakfast served for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
German
Number of floors:
4
Number of rooms:
56
Former name
Best Western Alpen Resort
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
9.5/10
Comfort
9.5/10
Facilities
9.4/10
Free Wi-Fi
8.8/10
Location
9.2/10
Staff
9.1/10
Value for money
8.5/10
Pros
Matterhorn view
Great breakfast
Warm staff
Cons
No air conditioning
Annoying loft area
Guest reviews
based on 1958 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Alpen Resort - Spa & Dining
What are the check-in and check-out times at Alpen Resort & Spa?
Check-in is at 15:00 and check-out is at 11:00.
What is the distance from Alpen Resort & Spa to Sion Airport?
The hotel is 80 km from Sion Airport.
What food options are available at Alpen Resort & Spa?
On-site dining includes the Matterhorn Restaurant serving Swiss cuisine and the Grill restaurant 'Hornox' offering meat and vegan dishes.
How far is Alpen Resort & Spa from the center of Zermatt?
Alpen Resort & Spa is approximately 0.5 km from the center of Zermatt.
Does Alpen Resort & Spa provide airport transfers?
The hotel offers a paid airport shuttle service.
What facilities are available for wellness at Alpen Resort & Spa?
The wellness facilities include indoor pools, a sauna, a hot tub, and a spa and wellness center.
Is Wi-Fi available at Alpen Resort & Spa?
Free Wi-Fi is available in all rooms and throughout the property.
What recreational activities does Alpen Resort & Spa offer?
Activities include skiing, billiards, darts, table tennis, and hiking.
Are there any nearby attractions to Alpen Resort & Spa?
Nearby attractions include the Matterhorn Museum and Gorner Ridge.
Are there family-friendly facilities at Alpen Resort & Spa?
Family-friendly amenities include a children's playground, a children's pool, and child menus.
What room amenities are offered at Alpen Resort & Spa?
Rooms include a flat-screen TV, minibar, coffee/tea making facilities, and en-suite bathrooms with hairdryers and bathrobes.