What are the check-in and check-out times at Alpen Resort & Spa?
Check-in is at 15:00 and check-out is at 11:00.
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Alpen Resort - Spa & Dining – A Favorite for Families in Zermatt
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Key details
About the Hotel
Spissstrasse 52, Zermatt, 3920,
- Near the ski lifts
Perfect
9.1
4.8
4.7
Rooms with Matterhorn Views
The Alpen Resort & Spa offers rooms ranging from double rooms to family suites. Panorama double rooms feature a balcony with direct views of the Matterhorn, a sitting area convertible to a sofa bed, and a bathroom with a bathtub and shower. Family suites include two bedrooms, a living room, and garden access. All rooms have minibars, coffee makers, free Wi-Fi, and flat-screen TVs.
Dining & Grill Specialties
Restaurant Matterhorn serves Swiss specialties and international dishes, with a wine cellar offering selected pairings. The HORNOX grill restaurant specializes in grilled meats and vegan options. Breakfast includes regional bread, cheeses, smoked fish, eggs, and fresh fruit. The hotel bar provides drinks and afternoon tea with cakes and pastries.
Wellness & Active Leisure
The wellness area includes a heated pool, indoor and rooftop jacuzzis, a steam bath, and a sauna. A fitness center has treadmills, rowing machines, and yoga mats. In summer, guests can use the outdoor tennis court. A playroom offers table tennis, billiards, and badminton. Ski storage with boot dryers is available.
Zermatt Access & Transport
The hotel is a 10-minute walk from Zermatt train station, with direct connections from Zurich, Geneva, and Milan airports. A shuttle operates from 7 AM to 9 PM. By car, park in Täsch (5 km away) and take a taxi or the hotel shuttle. The Gornergrat Bahn and Sunnegga Express ski lifts are nearby.
Skiing & Hiking Hub
Located in car-free Zermatt, the hotel is steps from 400 km of ski slopes, including year-round glacier skiing. Hiking trails pass 38 four-thousand-meter peaks, with routes like the 5-lake hike. The Matterhorn is visible from most areas. Mountain restaurants serve Valaisan dishes, and après-ski bars are within walking distance.
“Alpen Resort & Spa, with its wellness focus and Matterhorn views, strikes me as a solid choice for active families. The location is a definite plus, especially for skiing, and the updated spa area looks like a welcome retreat after a day on the slopes. I think it balances convenience with a comfortable, family-friendly atmosphere.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Double Room2 persons25 sq. feet2 Single bedsHeatingCoffee machineroom details
- Family Room extra Bedroom2 persons30 sq. feet3 Single bedsBalconyHeatingroom details
- Panoramic Family Room Matterhorn View2 persons30 sq. feet4 Single bedsBalconyHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- Concierge desk
- Pets allowed
- 24-hour security
- Luggage storage
- Ski storage
- Lift
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Skiing
- Hiking
- Tennis court
- Billiard tables
- Darts
- Table tennis
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Ski pass vendor
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Children's menu
- Children's pool
- Children's play area
- Game room
Spa & Leisure
- Rooftop pool
- Plunge pool
- Indoor swimming pool
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Jacuzzi
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Turndown service
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Alpen Resort & Spa, dining options reflect a harmonious blend of traditional flavors and modern culinary creativity. Guests can experience an inviting atmosphere with a range of cuisines, from hearty local dishes to exquisite Italian fare, all within the picturesque setting of the mountains.
Restaurant Matterhorn
Italian, Local, International
Ambiance
Family-friendly with a cozy traditional vibe, featuring both indoor and alfresco dining options.
Key Offerings
Enjoy a variety of meals, including vegetarian and gluten-free options, along with drinks at the bar. Perfect for leisurely breakfasts, fulfilling lunches and delightful dinners.
Reservation
Not needed.
Open daily from 11:30 to 22:30.
Grill restaurant Hornox
Grilled meat and vegan dishes
Ambiance
Rustic mountain restaurant vibe that invites guests to indulge in hearty offerings in a relaxed setting.
Key Offerings
A diverse menu featuring expertly grilled meat and carefully crafted vegan dishes, providing a unique dining experience in a charming mountain backdrop.
Reservation
Not needed.
Operating hours not specified.
Cosy Hotel Bar
Bar drinks and light bites
Ambiance
Quaint and inviting with a warm atmosphere, ideal for unwinding after a day of activities.
Key Offerings
A selection of drinks tailored to every taste and occasion, perfect for relaxing before or after a meal.
Reservation
Not needed.
Operating hours not specified.
Location
Spissstrasse 52, Zermatt, 3920,
Explore Zermatt
Explore Zermatt
Matterhorn Museum
12 minutes' walk
A museum showcasing Zermatt's history and mountain culture, featuring exhibits on the iconic Matterhorn.
The Matterhorn
30 minutes' walk
The famous peak offering stunning views and photo opportunities; a must-see for every visitor to Zermatt.
Mountaineer's Cemetery
12 minutes' walk
A solemn site honoring climbers who lost their lives in the mountains, with interesting graves and history.
St Peter's English Church
10 minutes' walk
An Anglican church with beautiful architecture and a peaceful atmosphere, often hosting community events.
Hiking to Runde Mettelhorn
15 minutes' drive
Challenging hike offering breathtaking vistas of the surrounding Alps; rentals available in town.
Relaxation at Spa
5 minutes' walk
In-house spa offering wellness treatments and relaxation services, perfect for unwinding after a long day.
Skiing at Gant
10 minutes' drive
Thrilling skiing experience on safe slopes suitable for all levels; ski rentals easily accessible.
Visit Dossen Glacier Garden
15 minutes' drive
Unique natural site with glacial formations, perfect for a scenic hike with educational information available.
Restaurant Matterhorn
1 minute' walk
Cozy eatery specializing in traditional Swiss cuisine; highly recommended fondue and raclette dishes.
Marie's Deli Zermatt
3 minutes' walk
Charming deli offering fresh salads and sandwiches; ideal for quick bites or takeaway meals.
Walliserstube Zermatt
5 minutes' walk
Fine dining with an elegant atmosphere, featuring locally sourced ingredients and wine pairings.
Gusto Matto
6 minutes' walk
Italian restaurant with a warm vibe; signature pizzas and fresh pasta dishes made from local ingredients.
Schatzalp Ski Resort Nightlife
10 minutes' drive
Lively nightlife with après-ski events; live music and dance gatherings create a cheerful atmosphere.
Zermatt Live Music
5 minutes' walk
Local venues featuring live performances; check the calendar for weekly jazz nights and special events.
Cinema Zermatt
12 minutes' walk
Intimate cinema showing films, including international releases; family-friendly scheduling available.
Zermatt Cultural Events
10 minutes' walk
Various cultural events held throughout the year; perfect for immersing in local art and community activities.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-11:00
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Alpen Resort - Spa & Dining guests are invited to a full breakfast served for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
German
Number of floors:
5
Number of rooms:
56
Former name
Best Western Alpen Resort
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Matterhorn view
Great breakfast
Warm staff
Cons
No air conditioning
Annoying loft area
Guest reviewsShow more reviews
FAQs
About Alpen Resort - Spa & Dining
What is the distance from Alpen Resort & Spa to Sion Airport?
The hotel is 80 km from Sion Airport.
What food options are available at Alpen Resort & Spa?
On-site dining includes the Matterhorn Restaurant serving Swiss cuisine and the Grill restaurant 'Hornox' offering meat and vegan dishes.
How far is Alpen Resort & Spa from the center of Zermatt?
Alpen Resort & Spa is approximately 0.5 km from the center of Zermatt.
Does Alpen Resort & Spa provide airport transfers?
The hotel offers a paid airport shuttle service.
What facilities are available for wellness at Alpen Resort & Spa?
The wellness facilities include indoor pools, a sauna, a hot tub, and a spa and wellness center.
Is Wi-Fi available at Alpen Resort & Spa?
Free Wi-Fi is available in all rooms and throughout the property.
What recreational activities does Alpen Resort & Spa offer?
Activities include skiing, billiards, darts, table tennis, and hiking.
Are there any nearby attractions to Alpen Resort & Spa?
Nearby attractions include the Matterhorn Museum and Gorner Ridge.
Are there family-friendly facilities at Alpen Resort & Spa?
Family-friendly amenities include a children's playground, a children's pool, and child menus.
What room amenities are offered at Alpen Resort & Spa?
Rooms include a flat-screen TV, minibar, coffee/tea making facilities, and en-suite bathrooms with hairdryers and bathrobes.
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